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St. Charles CVB Staff

Amy EgolfAmy Egolf, Executive Director

Phone Extension # 103

In addition to interfacing with the SCCVB Board of Directors, the Illinois O-ffice of Tourism, City of St. Charles officials, and tourism peers in Chicagoland's Fox Valley, Amy represents Greater St. Charles as a member of the IL Council of Convention & Visitors Bureaus and on ChicagoPlus, a marketing consortium of Chicagoland convention bureaus.

Egolf oversees the Bureau's annual budget of approximately one million dollars and directs all sales and marketing initiatives waged by the Bureau in its mission to promote Greater St. Charles as a destination for leisure visits, meetings, conventions, motorcoach trips, and sports events. A graduate of Pennsylvania's Elizabethtown College with a BA in Communication Arts, Amy brought 18 years' experience in Illinois' hospitality industry when she joined the SCCVB team in October 2005. Six tourism marketing projects conceived and executed by Amy (including the 2008 SCCVB Visitors Guide) have received "Best of" awards at the annual Illinois Governor's Conference on Tourism, and it was under her direction that the Bureau was named #1 CVB in Illinois (populations 40,000 and under) by the readers of Illinois Meetings and Events Magazine in both 2011 and 2013.


DeAnn Wagner, Associate DirectorDeAnn Wagner

Phone Extension # 102

With a B.S. degree in Business Administration and seven years of hospitality experience (two in St. Charles), DeAnn joined the Bureau in 2007 and has since become a critical part of its team. She oversees the operations of the office, with responsibilities ranging from in-house accounting procedures to ensuring that state grant requirements are being met, as well as being the in-house coordinator for the Bureau's online housing services. A St. Charles resident, DeAnn enjoys floral photography, hiking and knitting in her free time.


Brenda Littell, Senior Sales Manager

Phone Extension # 107

As the Bureau's Senior Sales Manager, Brenda brings over 20 years of hospitality industry experience to the Bureau, 19 of which were spent representing Chicagoland CVB's and hotels. Brenda's primary focus will be the association, corporate training, military, education, religious, fraternal, and ethnic markets as well as sharing the hobbies and collectibles market with Sports Sales Manager Nick Bacik. She will represent and promote Greater St. Charles at several national tradeshows. Brenda received her BA in Organizational Communication from North Central College in Naperville. In her free time she enjoys reading, shopping and golf.


Michelle Cianferri, Sales Manager Michelle Cianferri

Phone Extension # 101

Michelle joined the team in May 2009 as a part time Sales Manager. Michelle brings significant experience to the position, having worked both in hotels and the convention and visitors bureau realm. Her enthusiasm in building relationships with planners as well as suppliers ensures "win-win" events. Michelle's primary concentration is the Tour and Travel Market, as well as prospecting for new business. She has been an MPI member and served as co-chair for the annual MPI-CAC Golf Outing following several years' tenure with the event's coordination. Michelle, who attended Loop College and Loyola University, enjoys spending time with her husband and two children during her free time.


Nick Bacik, Sales Manager

Phone Extension #106

Sports Sales Manager Nick Bacik's background in events sponsorship sales and as an athletic recruiter, combined with his MA in Sports Administration from Central Michigan University, have enabled him to hit the ground running in promoting Greater St. Charles as a destination for amateur adult and youth sports events and in understanding the specific needs of events rights holders and national governing bodies. In addition to matching athletes to venues, Nick shares responsibility for identifying hobbies and collectibles groups with Senior Sales Manager Brenda Littell.


Diane Lynch, Communications & Administrative Support
diane@visitstcharles.comDiane Lynch

Phone Extension #104

Well-respected throughout the local tourism community, Diane worked at Pheasant Run Resort for more than 36 years before joining the SCCVB team. She makes certain information about all events and hotel packages are current, posted on and sent to the Illinois Office of Tourism for state-wide promotion. She also provides group servicing and coordinates temporary staffing for events held in Greater St. Charles and manages inventory at Visitor Info Centers throughout our service area. Diane is the mother of three daughters, who live with their families in the surrounding community. She has traveled extensively, including an annual spring break international trip with her grandchildren.




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