Amy Egolf, Executive Director
Phone Extension # 103
In addition to interfacing with the SCCVB Board of Directors, the Illinois Office of Tourism and City of St. Charles officials, Amy represents Greater St. Charles as a member of the Illinois Council of Convention & Visitors Bureaus and serves as ICCVB CEO liaison to the Meet in Illinois Niche Sales Committee and on the organization's External Affairs Committee. Egolf also serves on the marketing committee of ChicagoPlus, a marketing consortium of Chicagoland convention bureaus.
Egolf oversees the Bureau's annual budget of approximately one million dollars and directs all sales and marketing initiatives waged by the Bureau in its mission to promote Greater St. Charles as a destination for leisure visits, meetings, conventions, motorcoach trips, and sports events. A graduate of Pennsylvania's Elizabethtown College with a BA in Communication Arts, Amy brought 18 years' experience in Illinois' hospitality industry when she joined the SCCVB team in October 2005. Six tourism marketing projects conceived and executed by Amy (including the 2008 SCCVB Visitors Guide) have received "Best of" awards at the annual Illinois Governor's Conference on Tourism, and it was under her direction that the Bureau was named 2011 #1 CVB in Illinois (populations 40,000 and under) by the readers of Illinois Meetings and Events Magazine.
Karen Brennan, Sales Manager
Phone Extension # 107
Karen joined the team in January 2013 as a Sales Manager. A seasoned sales professional, Karen was previously Sales Manager at Chicago's Navy Pier Festival Hall. In her new role, Karen will focus on identificantion of events in the association, education, religious, fraternal and corporate markets.
Karen will represent Greater St. Charles by participating in Meet in Illinois, a niche sales committee of the Illinois Council of Convention & Visitors Bureaus designed to sell the entire state as a meetings destination. A graduate of the University of Illinois at Chicago, Karen has been a resident of the Fox Valley area since 2001 and currently lives in Geneva with her husband, Chris, and two children.
Michelle Cianferri, Sales Manager
Phone Extension # 101
Michelle joined our team in May 2009 as a part time Sales Manager. Michelle brings significant experience to the position, having worked both in hotels and the convention & visitors bureau realm. Her enthusiasm in building relationships with planners as well as suppliers ensures "win win" events. Michelle's primary concentration is the Tour and Travel Market, as well as prospecting for new group business. During her "down time," she enjoys spending time with her husband and two children.
She has been an MPI member and served as co-chair for the annual MPI-CAC Golf Outing following several years' tenure with the event's coordination. As a testament to her MPI service, Michelle was nominated for the MPI CAC Rising Star Award. Michelle, who attended Loop College and Loyola University has hotel as well as bureau experience rounding out her hospitality sales resume.
Nick Bacik, Sales Manager
Phone Extension #106
Nick is the Bureau's new Sports Sales Manager. His experience includes serving as Regional Sponsorships Manager with Feld Entertainment and Motor Sports in Aurora and with Flywheel Sports in Highland Park as an athletic recruiter for NCSA Athletic Recruiting in Chicago. Nick holds a Master of Arts in Sports Administration from Central Michigan University where he was a Graduate Assistant for the Athletic Development Fund and Alumni Relations department.
As Sports Sales Manager, Nick will promote Greater St Charles as a destination for sports, hobby and collectible events, thru lead generation and development, for the purpose of increasing overnight guest stays at hotels and training centers located in Greater St. Charles.
DeAnn Wagner, Operations Manager
Phone Extension # 102
With a B.S. degree in business administration and eight years' hospitality experience (four in St. Charles), DeAnn joined the Bureau in 2007 and has since been a crticial part of the team. DeAnn oversees the operations of the office, with responsibilities ranging from in-house accounting procedures to ensuring that state grant requirements are being met, as well as being first point of contact for in-house technology needs. A St. Charles resident, DeAnn enjoys floral photography, scrapbooking and card making in her free time.
Diane Lynch, Communications & Administrative Support
Phone Extension #104
Well-respected throughout the local tourism community, Diane worked at Pheasant Run Resort for more than 36 years before joining the SCCVB team. Diane makes certain information about all events and hotel packages are current and posted on www.visitstcharles.com and sent to the Illinois Bureau of Tourism for state-wide promotion. Diane also provides group servicing and coordinates temporary staffing for meetings and conventions held in St. Charles.
Diane is the mother of three daughters who live with their families in the surrounding community. She has traveled extensively, including an annual spring break international trip with her grandchildren.
Jason Pawlowski, Marketing Manager/Festival Liaison
Phone Extension #105
Jason brings 15 years of marketing, communications, and event management experience to the Bureau. In addition to extensive experience in photography, video, print design, online and social media marketing, he has also coordinated several municipal special events including the Elgin 4th of July Parade and the Illinois Main Street award-winning Downtown Madness promotion.
Jason duties include the creation and distribution of a variety of Bureau communications, including media releases, e-marketing, and social media communications, as well as assisting in executing the Bureau's marketing plan. He also serves as Scarecrow Festival Liaison, interfacing directly with the contracted event management company to ensure the overall success of the annual event.